U.S. Chamber of Commerce: State of the American Business

Founder and CEO Charlotte Lee actively advocates for her ideas on changing the way we solve problems and design solutions in the digital era. She is an award winning contributor to conversations in government customer experience, and the need to raise standards of service design to better serve the public. She also advocates for small business and entrepreneurial initiatives.

Charlotte Lee speaks at US Chamber of Commerce 21st Annual State of the American Business 2020 with Moderator Suzanne Davis, President of US Chamber, Steve Case, Founder, AOL.

US Chamber | Business Panel Tackles Workforce Skills Gap, Tariffs, and Immigration”

EXERPT | “As an immigrant and entrepreneur Charlotte Lee, founder and CEO of Kastling Group, an IT consulting company, said immigrants not only have a different perception of risk, they can also add value to companies and communities. “Risk, for immigrants, is almost a null issue. When we come over to this country, we don’t have anything… What’s everything, if you never had anything?” Lee said. “Immigrants… serve under-served communities, we go into really rough parts of cities, we take on businesses that other people don’t want to, we open at ungodly times. We run businesses that add value where there wasn’t any before.”

Thaddeus Swanek
Senior Writer and Editor, Strategic Communications


Talk Business | US Chamber: Businesses need gig economy, free trade, innovative thinking

EXERPT |” Charlotte Lee, founder and CEO of Kastling Group, who offers expertise in the custom enterprise solution development process, said immigrants have no issues with risk as they come to this country with nothing. Lee is a daughter of immigrants who ran a successful cookware business after immigrating to the U.S. When Lee graduated college, she began her own business.

“The thought of moving from 0 to 1 doesn’t look that daunting. Immigrant-run businesses look to add value in areas that are underserved. We go into depressed areas, work unconventional hours, seek underserved needs from laundry mats to convenience stores,” she said.

Based in Arlington, Va., her software enterprise development business has worked for the U.S. House of Representatives, U.S. Patent and Trademark Office, Department of Defense, Department of the Treasury, Department of Veterans Affairs, and Pension Benefit Guaranty Corporation.”

 Kim Souza (ksouza@talkbusiness.net)

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